ShortX processes subscription payments automatically via Stripe, using the credit card information you provide and in accordance with your chosen billing cycle. Please note that we currently only accept payment methods supported by Stripe. If any suspicious payment activity is detected by either us or Stripe, due to potential fraud, we reserve the right to suspend your account and forfeit any existing credits.

If you are on a monthly plan, your paid credits expire in 60 days, so they will roll over for one month. If you are on a yearly plan, all your credits will be valid for 13 months! You'll receive a full year's worth of credits immediately after your purchase, so you can "overdraft" them as much as you want. All credits will expire after 13 months. If you cancel subscription, the remaining credits will expire at their own expiration time, even if it’s after the end of the billing circle.

Yes, there is no limit to the amount of credits you can purchase. If you exhaust your credits within a billing cycle, you can either upgrade to a higher plan or renew your current plan to instantly receive more credits. You can manage your subscription and make these changes from your ShortX subscription page.

You can easily cancel or downgrade your subscription from your ShortX subscription page. Any changes will take effect at the start of the next billing cycle.